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Mountain to Sound Outfitters is seeking a detail-oriented Ski & Snowboard Technician to join our service shop team. This role is responsible for providing high-quality tuning, mounting, repair, and maintenance services while ensuring every customer receives knowledgeable, friendly service. The ideal candidate takes pride in precision workmanship, enjoys problem-solving, and is passionate about helping customers get the most out of their time on the mountain.

Responsibilities

• Perform ski and snowboard tunes, including base grinding, edge sharpening, waxing, and base repairs.
• Mount and adjust alpine, touring, and snowboard bindings according to manufacturer specifications.
• Inspect equipment for wear, damage, and safety concerns.
• Assist customers with equipment assessments and recommend appropriate repair or maintenance services.
• Accurately complete work orders and communicate repair timelines with customers.
• Maintain a clean, organized, and safe workshop.
• Properly operate and maintain tuning machines, hand tools, and shop equipment.
• Receive and organize repair inventory and customer equipment.
• Assist with seasonal rental preparation, equipment inspections, and maintenance.
• Help maintain shop inventory of repair supplies and notify management when materials need to be reordered.
• Support the sales floor during busy periods by assisting customers with gear selection and product questions.
• Stay current on industry standards, manufacturer specifications, and best practices for ski and snowboard service.
• Perform other duties as assigned to support the success of the shop and retail team.

Qualifications

• Previous ski and/or snowboard tuning experience preferred; training may be provided for the right candidate.
• Strong attention to detail and commitment to quality workmanship.
• Mechanical aptitude and ability to work with hand and power tools.
• Excellent organizational and time management skills.
• Strong communication and customer service skills.
• Ability to work independently while contributing to a collaborative team environment.
• Able to lift up to 50 pounds and stand for extended periods.
• Flexible availability, including weekends and holidays during the winter season.

Preferred Experience

• Experience mounting and adjusting alpine, touring, and snowboard bindings.
• Familiarity with Wintersteiger or other ski tuning equipment.
• Knowledge of current ski and snowboard equipment and industry standards.
• Experience working in a ski shop, outdoor retailer, or rental department.

What We Offer

• Employee discounts on outdoor gear.
• Hands-on experience with industry-leading equipment and repair tools.
• Opportunities for continued technical training and skill development.
• A collaborative, outdoor-focused team environment.
• Connections in the industry.
• Access to free gear demos.
• The chance to help customers stay safe and enjoy every day on the mountain.

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person