Due to the seasonal nature of our business, we are unable to offer refunds. However, exchanges or refunds in the form of store credit may be made within seven days of purchase. Items must be unused, in original packaging, with the original tags, receipt, all warranty cards, manuals and accessories. Under no circumstances can we offer refunds for hats, helmets, goggles, gloves, boots or rentals.
Sorry but we cannot process exchanges or provide store credit without a sales receipt. All used, clearance, sale and closeout purchases are final, sorry no refunds.
Ship Returns To:
Mountain to Sound Outfitters
3602 SW Alaska St.
Seattle, WA 98126
After 30 days please contact the manufacturer directly concerning warranty items. If you need help contacting or dealing with a manufacturer, contact us and we will act as mediator, but will not be responsible for honoring manufacturer warranties.